John B. Chessare, MD, MPH, President and CEO of GBMC HealthCare, has been actively involved in designing and managing systems of care in academic medical centers and in community hospitals for much of his career. He is recognized nationally for his work in utilizing operations management to improve patient flow and drive out waste in acute care hospitals, and for designing safer and more reliable medication delivery systems. His present work is centered on transforming his organization to be better able to deliver higher value by creating better health, better care, and lower cost with more joy for those providing the care. For more, visit here (www.gbmc.org)